FAQ'S
FAQs - ZOHA FASHION
Here are some frequently asked questions to help you learn more about our products and services. If you don’t find the answer you’re looking for, feel free to contact us at +92 313 7778491 or zohasfashion99@gmail.com.
1. What types of sofa covers do you offer?
At ZOHA FASHION, we offer a wide range of sofa covers in various styles, colors, and fabrics. Whether you’re looking for stretchable covers, custom-fit covers, or decorative throws, we have something to suit every taste and need.
2. Are your sofa covers machine washable?
Yes, most of our sofa covers are machine washable for easy cleaning and maintenance. However, we recommend checking the care instructions provided with each product to ensure proper care.
3. Do you offer custom sizes for sofa covers?
Absolutely! We understand that sofas come in all shapes and sizes. We offer custom-fit sofa covers to ensure a perfect fit for your furniture. Simply provide us with your sofa’s dimensions, and we’ll take care of the rest.
4. What payment methods do you accept?
We accept various payment methods, including cash on delivery (COD), bank transfers, and online payments for your convenience.
5. How long does delivery take?
Delivery times depend on your location. For orders within Faisalabad, delivery typically takes 1-2 business days. For other cities in Pakistan, delivery may take 3-5 business days. We strive to deliver your orders as quickly as possible.
6. Can I return or exchange a product?
Yes, we offer a hassle-free return and exchange policy. If you’re not satisfied with your purchase, you can return or exchange it within 7 days of delivery, provided the product is unused and in its original packaging.
7. Do you ship internationally?
Currently, we only ship within Pakistan. However, we’re working on expanding our services to include international shipping in the near future.
8. How can I track my order?
Once your order is shipped, we’ll provide you with a tracking number via email or WhatsApp. You can use this number to track your order’s status.
9. What if I need help choosing the right sofa cover?
Our team is always here to help! You can contact us at +92 313 7778491 or zohasfashion99@gmail.com for personalized recommendations based on your sofa type, style preferences, and budget.
10. Do you offer discounts or promotions?
Yes, we regularly run discounts and promotions on our products. Follow us on social media or subscribe to our newsletter to stay updated on the latest deals and offers.
If you have any other questions, don’t hesitate to reach out. We’re here to make your shopping experience with ZOHA FASHION as smooth and enjoyable as possible!
